Whether in person or over the phone, Sandra Simrin’s cheerful and reassuring voice puts everyone at ease. As a part of the Customer Advocacy team, Sandra processes things that come her way – scheduling a review, questions about our PeakPlanner app, documentation, clarifications and more.
If a solution can’t be found, Sandra is quick to redirect the query to the right person making sure that the turn-around-time is short. Sandra’s bright and upbeat personality is especially appreciated since she’s the first person you see when you walk into the CA Team’s room.
Before joining PeakAlpha, Sandra worked in roles ranging from investigating financial frauds, customer support, insurance brokerage and compliance. Sandra has a degree in Journalism and almost considered a career in the media. She loves baking, travelling, exploring new cities and new cuisine. Masai Mara is at the top of her bucket list.